The information we collect depends on how you interact with our Services. We may collect the following categories of personal information.

Information You Provide to Us

When you place an order, create an account, sign up for marketing communications, participate in promotions, or contact us, we may collect:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account login credentials
• Order history
• Products purchased
• Customer service communications
• Marketing preferences
• Any other information you choose to provide

We use this information to provide our Services, fulfill orders, communicate with you, and improve your customer experience.

Payment Information

Payments made through our website are securely processed by third-party payment processors, including Shopify Payments, Shop Pay, PayPal, or other payment providers you choose during checkout.

We do not store complete payment card numbers or security codes on our servers.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our Services.

This may include:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Time zone
• Language preferences
• Pages viewed
• Products viewed
• Search terms
• Referring websites
• Cart activity
• Purchase activity
• Session information
• Date and time of visits
• Website interactions
• Cookie identifiers
• Advertising identifiers

This information helps us understand how visitors use our website, improve performance, detect fraud, personalize your experience, and measure marketing effectiveness.

Cookies and Similar Technologies

We use cookies and similar technologies including pixels, tags, web beacons, local storage, and software development kits (SDKs) to operate our website and better understand customer behavior.

These technologies allow us to:

• Keep you logged into your account
• Remember shopping cart contents
• Save your preferences
• Measure website performance
• Analyze visitor behavior
• Improve site functionality
• Personalize advertising
• Measure advertising campaigns
• Detect fraud and security issues

Some cookies are essential to the operation of our website, while others are used for analytics, personalization, and advertising.

You may manage certain cookie preferences through your browser settings or, where available, through our cookie preference tools.

We collect personal information from several sources, including:

Directly From You

For example, when you:

• Place an order
• Create an account
• Subscribe to email or SMS marketing
• Enter a giveaway
• Contact customer support
• Submit a product review
• Complete a survey

Automatically

When you browse our website, we automatically collect certain information through cookies and similar technologies.

From Service Providers

We receive information from companies that help us operate our business, including:

• Shopify
• Shopify Payments
• Shop Pay
• Payment processors
• Shipping carriers
• Fraud prevention providers
• Customer support platforms

From Advertising and Analytics Partners

We receive information from third-party advertising and analytics providers, including:

• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• Klaviyo

These partners may provide us with information regarding your interactions with our website, advertisements, email campaigns, or marketing communications to help us improve our Services and advertising performance.

We use personal information for legitimate business purposes, including to:

Process Orders

• Fulfill purchases
• Process payments
• Ship products
• Manage returns and exchanges
• Provide order updates

Provide Customer Support

• Respond to inquiries
• Resolve issues
• Communicate regarding your orders
• Improve customer service

Operate and Improve Our Website

We use information to:

• Monitor website performance
• Improve navigation
• Troubleshoot technical issues
• Personalize your shopping experience
• Develop new products and features

Marketing and Communications

With your consent where required by law, we may use your information to:

• Send promotional emails
• Send SMS marketing messages
• Notify you about new products
• Share exclusive offers
• Recommend products based on previous purchases
• Personalize marketing content

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of SMS marketing at any time by replying STOP to any marketing text message.

Advertising and Analytics

We use information to:

• Measure advertising effectiveness
• Understand customer behavior
• Build audiences for advertising campaigns
• Deliver more relevant advertising
• Improve marketing performance
• Analyze website traffic

Security and Fraud Prevention

We use personal information to:

• Detect fraud
• Protect customer accounts
• Prevent unauthorized transactions
• Investigate suspicious activity
• Maintain the security of our Services

Legal Compliance

We may use your information to:

• Comply with applicable laws
• Respond to lawful requests from government authorities
• Enforce our Terms of Service
• Protect our legal rights

The categories of third parties with whom we may share personal information include:

Ecommerce Platform

We use Shopify to power our online store, process orders, and manage customer accounts. Shopify may collect and process personal information in accordance with its own Privacy Policy.

Learn more about Shopify's privacy practices at:
https://www.shopify.com/legal/privacy

Payment Processors

Payments are securely processed by third-party payment providers, including Shopify Payments, Shop Pay, PayPal, Shop Pay Installments, or other payment methods you choose during checkout.

These providers receive only the information necessary to complete and verify your transaction.

Shipping & Fulfillment Providers

We share information necessary to fulfill and deliver your order with shipping carriers, fulfillment providers, and logistics partners.

This may include:

• Name
• Shipping address
• Phone number (when required)
• Email address (when required)
• Order details

Email & SMS Marketing

We use Klaviyo to manage our email marketing and SMS communications.

If you subscribe to receive promotional emails or text messages, we may provide Klaviyo with your contact information, purchase history, browsing activity, and interactions with our communications in order to deliver personalized marketing, abandoned cart reminders, transactional messages, product recommendations, and other communications.

You may unsubscribe from promotional emails by clicking the unsubscribe link contained in any marketing email.

You may opt out of SMS marketing at any time by replying STOP to any marketing text message.

Analytics Providers

We use analytics providers, including Google Analytics, to better understand how visitors use our website.

These providers help us measure website traffic, identify trends, improve website functionality, and enhance the customer experience.

Google Analytics may collect information including:

• IP address
• Device information
• Browser information
• Website interactions
• Referring websites
• Pages visited
• Time spent on pages

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Advertising Partners

We work with advertising partners, including Meta (Facebook and Instagram) and Google Ads, to better understand our customers and deliver more relevant advertisements.

These partners may collect information through cookies, pixels, conversion APIs, and similar technologies regarding your interactions with our website and advertisements.

Information shared may include:

• Device identifiers
• Browser information
• IP address
• Website activity
• Products viewed
• Purchases
• Advertising interactions

This information helps us:

• Measure advertising performance
• Improve advertising campaigns
• Deliver personalized advertising
• Create customer audiences
• Prevent fraudulent activity

Fraud Prevention & Security

We may share information with fraud prevention providers, payment verification providers, cybersecurity vendors, and other security partners to help protect our customers, prevent unauthorized transactions, investigate suspicious activity, and maintain the integrity of our Services.

Professional Advisors

We may share information with our attorneys, accountants, auditors, insurers, and other professional advisors when necessary for legal, financial, tax, insurance, compliance, or business purposes.

Legal Requirements

We may disclose personal information if we believe disclosure is necessary to:

• Comply with applicable laws or legal obligations
• Respond to lawful requests from courts or government authorities
• Enforce our agreements
• Protect our rights, property, or safety
• Prevent fraud or illegal activity

Our website uses cookies and similar technologies to provide functionality, improve performance, personalize your experience, and measure marketing effectiveness.

These technologies may include:

• Cookies
• Pixels
• Web beacons
• Local storage
• Tags
• SDKs
• Conversion APIs

Some cookies are necessary for our website to function properly, while others help us understand website performance or provide personalized advertising.

The types of cookies we may use include:

Essential Cookies

These cookies are required for core website functionality, including shopping cart features, account authentication, fraud prevention, and checkout.

Without these cookies, portions of the website may not function properly.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about website traffic, navigation patterns, and user engagement.

Functional Cookies

These cookies remember your preferences, such as saved shopping carts, language settings, and account preferences, to improve your browsing experience.

Advertising Cookies

Advertising cookies help us and our advertising partners deliver advertisements that are more relevant to your interests, measure campaign performance, and limit the number of times you see the same advertisement.

TARGETED ADVERTISING

We use personal information collected through our Services to deliver advertisements that may be more relevant to your interests.

This may include the use of technologies provided by Google, Meta, Klaviyo, Shopify, and other advertising or analytics providers.

These technologies may associate information collected on our website with information collected across other websites or platforms to help us understand advertising effectiveness and provide more relevant marketing.

Depending on your state of residence, these activities may be considered "targeted advertising," "sharing," or "selling" of personal information under applicable privacy laws.

You may choose to limit personalized advertising by:

• Adjusting your browser cookie settings.
• Updating your advertising preferences on Google or Meta platforms.
• Using industry opt-out tools such as the Digital Advertising Alliance at https://optout.aboutads.info/.
• Enabling browser-based privacy signals, such as Global Privacy Control (GPC), where supported.

Please note that opting out of personalized advertising does not mean you will stop seeing advertisements. It means the advertisements you see may be less relevant to your interests.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, complying with legal obligations, resolving disputes, enforcing our agreements, and maintaining appropriate business records.

Retention periods vary depending on the type of information and applicable legal requirements. For example:

• Order information may be retained for accounting, tax, and legal compliance purposes.
• Marketing preferences are retained until you unsubscribe or withdraw your consent.
• Customer support communications may be retained to improve our Services and resolve future inquiries.
• Website analytics information is retained in accordance with the settings of our analytics providers.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law and our record retention practices.

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws. These rights may include:

• The right to know what personal information we collect about you.
• The right to access a copy of the personal information we maintain about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information, subject to certain legal exceptions.
• The right to obtain a portable copy of your personal information, where applicable.
• The right to opt out of targeted advertising.
• The right to opt out of the sale or sharing of personal information, where applicable.
• The right not to receive discriminatory treatment for exercising your privacy rights.
• The right to appeal our decision if we deny your privacy request, where required by applicable law.

These rights may vary depending on your state of residence.

To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before processing your request.

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information.

Categories of Personal Information We Collect

During the previous twelve (12) months, we may have collected the following categories of personal information:

• Identifiers (such as your name, email address, mailing address, IP address, and phone number)
• Commercial information (such as purchase history and products viewed)
• Internet or other electronic network activity (such as browsing behavior and website interactions)
• Geolocation information derived from your IP address
• Financial information necessary to process transactions
• Customer service communications
• Marketing preferences

We collect this information for the business purposes described in this Privacy Policy.

Sale and Sharing of Personal Information

We do not sell personal information for monetary compensation.

However, we may disclose certain information through cookies, pixels, advertising technologies, and similar tools that may be considered a "sale," "sharing," or "targeted advertising" under certain state privacy laws.

These disclosures help us:

• Measure advertising performance
• Deliver more relevant advertisements
• Build advertising audiences
• Improve our marketing efforts
• Analyze website traffic

Depending on your state of residence, you may have the right to opt out of these activities.

Sensitive Personal Information

We do not collect or use Sensitive Personal Information for the purpose of inferring characteristics about consumers.

If we collect Sensitive Personal Information as defined under applicable law, we use it only as reasonably necessary to provide our Services, process transactions, comply with legal obligations, or for other purposes permitted by law.

Global Privacy Control (GPC)

Where required by applicable law, we recognize browser-based opt-out preference signals, including Global Privacy Control (GPC), as requests to opt out of the sale or sharing of personal information for that browser and device.

You can learn more about Global Privacy Control at:

https://globalprivacycontrol.org/

How to Exercise Your Privacy Rights

To submit a request to access, correct, delete, or otherwise exercise your privacy rights, please contact us using the information below.

We may request information necessary to verify your identity before fulfilling your request.

If we deny your request, and applicable law provides you with the right to appeal, we will explain how to submit an appeal.

Children's Privacy

Our Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or our Services.

When we make material changes, we will update the "Last Updated" date at the top of this Privacy Policy and take any additional steps required by applicable law.

We encourage you to review this Privacy Policy periodically.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at help@maneivy.com or by mail using the details provided below:

MANE IVY LLC.

[Re: Privacy Compliance Officer]

24654 N Lake Pleasant Pkwy, #745, Peoria Arizona 85383